Support mein ek chiz missing lagi jo expected thi
Mujhe pehle toh laga tha ki support zyada interactive hoga jab main software and dialer setup kar rahi thi, par waise nahi hua. Jo training thi usmein basics clear the, par jab specific problems aayi toh main khud hi kaafi cheezein samajhni pari. Support team thodi slow thi respond karne mein, aur wo jo detailed walkthrough ka expectation tha, wo pura nahi hua. Mujhe laga tha ki online ya telephonic support se main zyada step-by-step guidance paungi, par mujhe mostly khud hi trial-error karna pada. Software ke automatic updates achhe hain par unke baare mein zyada notifications ya explanation nahi milti ki kya change hua. Database integration bhi time laga samajhne mein aur main expect karti thi ki training ke dauraan is par zyada focus mile. Overall, mujhe lagta hai ki training aur support mein thoda aur personal touch hona chahiye tha, taaki users ko zyada confused na hona pade. Jo process main sochti thi seamless hoga, itna simple nahi tha, par han, main samajh paayi use karna ab.