Support mein ek chhoti si kami lagi
Main soch raha tha ki jab support ko call karunga toh sab kuch turant solve ho jayega, lekin waise nahi hua. Ek particular moment tha jab main dialer ke kuch settings change kar raha tha, aur unhone mujhe softly samjhaya ki yeh possible hai, par thoda sa time lagega. Waise poore week mein caller database bhi thoda confusing tha, thoda wait karna pada kuch features samajhne mein. Communication theek tha, lekin main sochta hoon ki thoda zyada clarity hoti toh aur acha hota. Payment aur invoicing process smooth tha, jo thoda confidence deta hai ki cheezen organised hain. Lekin support ne mujhe final issue ko solve karne mein full confidence nahi diya, jo thoda ajeeb laga. Training aur onboarding ke baare mein bhi mujhe lagta hai ki agle baar kisi aur se zyada quick help milegi, par abhi kuch basic cheezein missing thi.