2 out of 52 of 5Verified customerSupport and communication
Support mein ek chhoti si baat acchi lagi
Har roz main software use karte waqt thoda frustrating experience hota raha. Dialer kabhi kabhi proper connect nahi karta tha, jiski wajah se kaafi calls miss ho jati thi. Database feature thoda slow tha kabhi kabhi, aur updates late aate the jo workflow mein dikkat create karte the. Lekin telephonic support jo milta hai, usmein ek baat mujhe achhi lagi ki unka response thoda warm tha aur koshish karte hain samasya samajhne ki. Onboarding process bhi kuch complex lagta raha, shayad thoda aur simplify kiya ja sakta hai. Payment ke time mujhe invoices jana mushkil laga, wo thoda scattered the. Overall, daily use mein kaafi issues aaye, par support ki ek chhoti positivity se mujhe lagta hai ki situation improve ho sakti hai.