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WFHI review

Maine jab software sign-up kiya toh onboarding mein thoda time laga, matlab wo process thoda lengthy

4 out of 54 of 5Verified customerSupport and communication

Maine jab software sign-up kiya toh onboarding mein thoda time laga, matlab wo process thoda lengthy

Maine jab software sign-up kiya toh onboarding mein thoda time laga, matlab wo process thoda lengthy lag raha tha mujhe initially. Lekin jo training modules diye the, woh achhi tarah se samjha rahe the aur support team se baat karna bhi reasonable tha. Kabhi kabhi jab main dialer ko setup kar rahi thi, toh kisi feature ko samajhne mein thodi dikkat hui par support ne call karte hi clear kar diya. Mujhe thoda aur guidance chahiye tha starting mein ki database feature ko kaise suit karoon apne workflow ke hisaab se, kyunki automatic updates se kabhi kabhi naye features confuse kar dete hain. Lekin overall, telephonic support ne mujhe har step mein assist kiya aur invoices aur payment process bhi straightforward tha. Agar sign-up process thoda zyada simplified hota, toh shayad jaldi ready ho jati. Toh main kahungi ki software ka experience achha hai par uss chhoti si delay aur thodi guidance ki kami thi jo improve ho sakti thi.

Riddhi AhluwaliaHimachal Pradesh, IndiaExperience: Published:
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