Support mein ek chhota sa missing piece tha
Mujhe laga tha ki support zyada hand-holding karegi, par asli mein mujhe apne aap kaafi cheezein samajhni pad rahi thi. Support team helpful thi, lekin thoda sa zyada prompt reply ka intezar karna pada kabhi-kabhi jab dialer mein koi dikkat aayi. Training material initial steps ke liye kaafi achha tha, lekin dialer aur database features use karte waqt thodi confusion hui. Onboarding mein mujhe khud se kaafi cheezein explore karni padi. Jo phone support tha, wo theek tha, par kabhi kabhi lagta ki proactive guidance nahi milti. Sign-up aur payment process smooth tha, invoicing clear thi. Overall experience theek tha, par thoda zyada handholding ya step-by-step walkthrough chahiye tha mujhe starting mein. Trainings achhi hain, bas thoda aur detailed ho to accha rahega. Main samajhti hoon ki har kisi ki madad team kar nahi sakti hai, lekin agar thoda sa zyada milti toh better hota. Asaan interface hai, bas thoda patience chahiye use karne ke liye.