Support mein ek chhota sa kami reh gaya tha
Overall toh mujhe lagta hai ki onboarding aur setup ke steps logically arranged the and support team ne acha guide kiya tha. Lekin main ye nhi samajh pa rahi thi ki kuch steps thode confusing tha kyunki unka order thoda better arrange ho sakta tha. Jaise ki pahle training aur dialer setup ka process theek tha, par fir jab database feature ka explanation aaya toh mujhe lag raha tha ki wo pehle thoda clear karna chahiye tha. Support se baat karne mein koi dikkat nahi hui, unhone patiently mera problem solve kiya, par shayad thoda aur concise aur stepwise hona chahiye ye communication flow. Automatic updates ke baare mein unhone advance mein bataya tha, aur wo smoothly install ho gaye. Telephonic support thoda late response de raha tha kabhi kabhi, par overall kaafi helpful tha. Agar support ne steps ke logical order pe thoda dhyaan diya hota toh transition aur smooth hota. Invoice aur payment process se lekar software ke regular use tak sab manageable tha, bas ye chhoti si kami si lagi mujhe.