2 out of 52 of 5Unverified experienceSupport and communication
Support mein ek cheez toh sahi thi
Mujhe laga tha ki support quick aur helpful hoga, lekin generally mujhe apni zarurat ki cheezein dhundhne mein bahut dikkat hui. Jo information chahiye thi, wo clearly accessible nahi thi aur baar-baar search karni parti thi. Phone pe baat karna bhi frustrating tha kyunki jis tarah se baat chal rahi thi, lagta tha woh mere questions ko dhang se samajh nahi rahe the. Bas ek baar jab maine unka dialer tool use kiya toh wo thoda acha laga, easy interface tha aur basic kaam theek se kar sakti thi usmein. Par baki sab mein, onboarding ya phir database use karna, sab mushkil laga. Automatic updates ka bhi kuch fayda nahi dikha mujhe. Overall, communication aur support ko thoda aur improve karna padega WFHI ko warna users ko problem hogi.