2 out of 52 of 5Unverified experienceSupport and communication
Support mein ek cheez thi jo thik rahi
Jab maine support se baat ki toh expect kar rahi thi ki wo zyada helpful honge, par mujhe laga unka response mere doubts ke liye insufficient tha. Communication clear nahi thi, jis wajah se mujhe baar baar call karni padi. Training sessions bhi mujhe useful nahi lage, especially jab complex features cover nahi hue the. Jo bhi technical problem hui, uska solution milna mushkil tha aur wait time bahut zyada tha. Database integration mein bhi glitches aaye, par automatic updates ne thodi better kiya. Sign-up aur payment process toh sahi tha, invoice bhi timely mila. Bas support team ke sath interaction mera sabse bada disappointment raha. Shayad unka process mere expectations se match nahi kar paaya.