Support mein ek cheez jo alag lagi waise
Pehle maine alag-alag platforms use kiye hain lekin WFHI ka support kuch hatke laga. Baaki cheezein thik hi thi, jaise ki software ka interface aur database features, par unki telephonic support ne sabse zyada impact dala. Jo log support se baat karte hain, woh jaldi response dete hain aur direct baat karte hain, matlab extra bakwaas nahi. Pehle kuch aur services mein aisa nahi mila jahan samay pe call utha kar turant madad mile. Lekin ek choti si baat jo mujhe thodi ajeeb lagi, woh yeh ki message response mein thoda time lagta hai, jab ki phone pe jaldi baat ho jaati hai. Is wajah se overall experience achha tha par bas yeh chhoti si cheez different lagi. Agar woh message handling thoda better hota, toh full marks milte. Phir bhi, mai kahungi support mein yeh part sabse alag aur acha tha jo mujhe yaad raha ab tak.