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WFHI review

support mein ek cheez achhi lagi, wait time thoda jyada tha

4 out of 54 of 5Verified purchaseSupport and communication

support mein ek cheez achhi lagi, wait time thoda jyada tha

Maine support team ko call kiya kai baar jab mujhe software ke dialer help chahiye thi. Accha laga ki jo support mila wo dheere dheere poora problem samajhne wala tha aur unhone bade patience se meri queries handle ki, isme koi kasar nahi thi. Par iska matlab tha ki support session thoda lamba chal gaya, aur response ke liye kabhi kabhi mujhe repeat karna pada apni baat. Dusri taraf, mujhe ye bhi laga ki communication ka flow smooth tha, matlab har baar jab main call karta, mujhe lagta ki wo meri purani problems ko yaad rakh rahe hain. Auto updates ne software ko behtar banaya par kabhi kabhi naye changes ke baare mein clear info nahi dete the jisse thodi confusion hoti thi. Overall main kahunga ki support ka quality acha tha lekin wait time aur repetition me thodi problem thi jo agar thodi kam ho jaaye toh aur better experience milega.

Advait ChackoPunjab, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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