Support mein ek baar wait zyada hua, baaki theek tha
Woh ek baar jab maine telephonic support liya tha, tab mujhe thoda impress kara ki kis tarah quickly response aaya; ye bahut hi acha laga kyunki generally aise support mein thoda wait aur repetition hota hai. Maine kuch technical questions pooche the training ke baare mein training session ke baad, par wo agent ne mujhe clearly samjhaaya bina baar-baar repeat kiye. Par waise overall mujhe yaad nahi ki kisi aur time mujhe zyada wait karna pada ho, ya mujhe apne aap ko baar baar repeat karna padha ho. Thoda surprising tha kyunki kabhi-kabhi to companies mein clarity nahi hoti aur support staff bhi baar baar wahi baat repeat karta hai. Lekin yahan mujhe lagta hai ki priority assistance genuine thi. Phone pe baat karna mujhe aaramdayak laga, aur technical problems ka solution dene mein woh log madad kar rahe the achhi prakriya se. Agar thoda aur consistently ye performance rahti toh main aur bhi khush hoti, lekin ek baar waiting period thoda zyada tha, uske alawa toh sab generally smooth tha.