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WFHI review

Support mein ek baar samajh aaya kuch

2 out of 52 of 5Verified purchaseSupport and communication

Support mein ek baar samajh aaya kuch

Maine socha tha setup easy rahega, par kaafi confusion hui starting mein. Jo ek baar ka setup tha, usme support thik tha, wo clear instructions deti thi, aur usme main thodi help feel kar payi thi. Lekin jab ongoing queries ke liye baat ki, toh communication slow aur unclear thi. Kabhi kabhi support ko samajhna bhi mushkil lagta tha, aur baar baar repeat karna padta tha apni problem. Automatic updates ne kuch changes kiye, jo mere workflow ko affect kar rahe the, par support se guidance lena mushkil tha. Training sessions utne useful nahi lage mere liye, kyonki wo zyada general the, mere specific problems cover nahi huye. Database feature ka integration bhi perfect nahi tha mere use ke hisab se. Main zyada support chah rahi thi throughout, jo nahi mila. Wo ek baar ka setup sahi se complete hua, bas ussi wajah se rating 2 de rahi hoon, kyunki wo portion theek tha, baaki ka process frustrating raha.

Anita UnnikrishnanSikkim, IndiaExperience: Published:
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