Support mein ek baar prompt mila toh acha laga
Maine socha tha ki agar support team se contact karunga toh har din kaafi professional aur prompt response milega, par mera daily experience bilkul alag tha. Jab main call karta toh sometimes response time acha tha, par usually support thoda slow lagta tha aur kabhi kabhi queries clear nahi ho paati thi. Jo dialer use karta hoon, wo bhi kabhi kabhi hang kar jata tha, jis wajah se mujhe baar-baar restart karna padta tha. Mujhe lagta tha ki unka automatic update feature thoda better ho sakta hai, kyunki wo kabhi kabhi software ko inconsistent bana deta tha jab update active hota tha. Main expect kar raha tha ki joh billing issue main ne poocha tha, uska solution clear tarike se milega. Lekin, support se baat karte hue mujhe lagta tha ki kabhi kabhi unka communication kaafi vague rehta tha. Overall, main kahunga ki mujhe ek baar toh unka telephonic support prompt bhi laga, lekin uske aage consistency nahi thi.