Support mein ek acchi baat par baki thoda theek nahi tha
Day to day use mein main mostly disappointed rahi WFHI ke support se. Har baar jab main phone karti thi ya ticket raise karti thi, response itna slow hota tha ki kaam delay ho jata tha. Har baar unko baar baar samjhana padta tha apni problem, aur kai baar solutions incomplete lagte the. Dialer ka function waise theek tha, call drops nahi hote the, usmein unhone acha kaam kiya tha. Lekin jo automatic updates hote hain, unka impact kaafi confusing tha: kabhi naye features aaye toh woh properly documented nahi hote the aur kabhi updates ke baad software slow ho jata tha. Database feature ko lekar bhi complication thi, mujhe lagta tha wo mera workflow jyada smooth karni thi, par usme frequent errors aate the. Sign-up process straightforward tha par invoicing mein clarity kam thi; kai baar invoices ko samajhna mushkil hota. Telephonic support mujhe zyada madad nahi kar paayi, bas ek do baar interaction simple tha. Main expect karti thi ki paid software hone ke bawajood ye sab glitches na ho, par day-to-day ke liye ye har jagah compromise kar raha tha. Overall, software accha nahi lagaa aur support bhi expected standard se kam tha, bas dialer ko chhod ke. Agar koi system smooth chahiye toh shayad yeh option nahi rahega.