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WFHI review

support mein ek accha experience, baaki expect kiya tha thoda zyada

3 out of 53 of 5Unverified experienceSupport and communication

support mein ek accha experience, baaki expect kiya tha thoda zyada

Socho, jab main call kar rahi thi support ko to sabse pehle mujhe baar baar apni problem ko repeat karna padta tha, jo time waste karta tha. Wo log thoda slow response karte hain, aur mujhe laga ki mere case mein jyada patience chahiye tha. Lekin ek chiz achhi rahi, jab finally problem samajh mein aayi to support member ne achhi tarah se samadhan diya aur mere workflow ke liye dialer settings adjust ki. Mujhe ye pasand aya ki calling tools ka interface use karna easy tha, aur training session bhi sahi tha. Lekin wo waiting aur multiple explanations karne ka pressure thoda bore karne wala tha. Overall, support team ne madad ki, par ismein thoda better system hona chahiye jo repeat questions na karaye aur jaldi help de sake. Yeh little things agar improve ho jaaye toh main definitely zyada khush rahungi.

Nisha NayakTamil Nadu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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