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WFHI review

Support mein deri ne kiya frustrate

1 out of 51 of 5Unverified experienceSupport and communication

Support mein deri ne kiya frustrate

Pehle toh mujhe laga tha ki jab main support call karunga toh jaldi se meri problem solve ho jayegi, par maine bahut zyada wait karna pada. Jab finally kisi ne respond kiya, unhone meri baat dhyaan se nahi suni aur baar baar mujhe wohi information repeat karni padi. Jo dialer system hai usmein bhi kai baar glitch aa jata tha, jiski wajah se call drop ho gayi. Database feature ki wajah se data handle karna thoda aasaan hona chahiye tha, par wo bhi smooth nahi chal raha tha mere liye. Updates automatic aate hain, par unse kabhi-kabhi software crash kar jata hai, jo meri kaam ki continuity ko affect karta hai. Sign-up aur invoice process kuch confusing tha, mujhe baar baar check karna pada ki maine sahi payment kiya ya nahi. Overall, mujhe laga yeh product aur support waise nahi chala jaise maine expect kiya tha, aur yeh kaafi frustrating experience raha hai. Agar yeh sab issues jaldi nahi sudhare gaye toh main aage use karna mushkil samjhoonga.

Aarav BhonsleKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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