support mein dehydration tha, voh part sabse alag tha
Maine jo telephonic support experience kiya woh mujhe bahut hi negative laga. Jab bhi main kisi problem ko lekar call karta tha, toh support waale ya toh busy milte ya phir zyada wait karnaa padta. Baar baar call karne ke baad bhi issue mujhe complete tarike se samjha nahi gaya ya solve nahi hua, feels like vo log thoda respond karne mein interested nahi the. Main baar baar samjhane ki koshish karta raha, par har baar mujhe lagta tha ki ek hi baat repeat kar raha hoon support team ko. Ye baat mujhe frustrating lagi kyunki main thoda better help expect kar raha tha jab main paid service use kar raha hoon. Jahan tak software aur calling tools ka sawaal hai, wo chalte rahe par jab koi problem aayi toh mujhe technical support ko contact karna tha aur woh process smooth nahi tha. Payment aur invoicing toh thik thi par support se milne waali madad ki kami kaafi jyaada notice hui. Ye lagta tha ki unka focus customer ko jaldi aur effectively support dene par nahi tha, aur voh ek cheez thi jo mujhe sabse jyaada differentiate kiya overall experience mein.