2 out of 52 of 5Verified purchaseSupport and communication
Support mein consistency ka thoda kami thi
Support system kaafi helpful tha par mujhe lag raha tha ki yeh zyada ek baar ka setup lag raha tha, na ki ongoing assistance. Jab maine initial inquiry ki thi toh jo response mila, wo thik tha aur support team ne patiently samjhaya ki dialer aur database kaise use karna hai. Phir bhi, baar-baar jab updates ke baad koi change aata, toh mujhe khud se hi naye tools samajhne padte, hotline support utni baar available nahi thi jitni main expect karti thi. Data aur software updates mein jahan yeh theek tha, wahan thoda aur proactive communication ki zarurat thi. Main thodi aur active follow-up aur timely call support chahti thi. Training ke initial phase ke baad, mujhe lagta tha support relaxed ho gaya tha.