Support mein communication theek nahi thi
Main generally expect karti thi ki support se easily apni problem ka solution mil jayega, but yahan mujhe kaafi confusion hui. Support team se baat karte waqt mujhe baar baar repeat karna padta tha apni complaint, aur response time bhi slow tha. Jo FAQs website pe diye hain, wo mujhe kisi kaam ke nahi lage because unmein zyada clear guidance nahi thi. Ek baat toh theek thi ki support staff politely baat karta tha, lekin problem samjhaane mein jab tak ek proper solution nahi milta tha, tab tak mera time waste hota raha. Overall, mujhe lagta hai ki communication aur support ki approach mein thoda improvement hona chahiye, kyunki platform thoda complex hai aur new users ko guidance pase karwaana chahiye. Mujhe jo mila usse main kuch haan appreciate kar sakti hoon, par zyada toh disappointment hi hui thi.