1 out of 51 of 5Unverified experienceSupport and communication
Support mein clarity nahi thi aur next help ke liye rely nahi kar paungi
Maine apni training aur software usage ke dauran kai baar support contact kiya, lekin har baar mere questions ke jawab adhure mile. Jo clarity hone chahiye thi regarding dialer setup aur database integration, wo missing thi. Mujhe lagta hai ki agle support call mein bhi mujhe waise hi answers milenge, isliye main agle baar wapas call karne ke liye confident nahi hoon. Automatic updates se bhi koi khas fark nahi pada, kyunki software ka basic use karna mujhe clearly samjhaya hi nahi gaya. Payment process toh theek tha aur invoicing mein koi dikkat nahi aayi, par jab practical usage aur queries ki baat aayi, toh wo support se expect kiya tha waisa response nahi mila.