Main shuru mein soch rahi thi ki support achha milega, lekin baad mein ye lagne laga ki communicatio
Main shuru mein soch rahi thi ki support achha milega, lekin baad mein ye lagne laga ki communication clear nahi thi. Jab maine call kiya, response toh mila par jo jawab diye gaye wo specific context se door the. Mujhe samajh nahin aaya ki mere problem ka solution daba ke diya ya ignore kiya. Ye software ka dialer bhi kabhi kabhi freeze ho jata tha, jo frustrating tha. Onboarding process theek tha, lekin jaise maine bataya support pe confidence nahi bana. Automatic updates kabhi kabhi confuse karte the, kyunki naye buttons ya labels bina explanation ke aate. Database feature bhi simple tha, par uske sath thoda aur detail clear hota toh accha lagta. Jo invoicing and payment system hai, wo standard tha, usme koi dikkat nahi aayi. Phir bhi, jab main poora system samajhne ki koshish kar rahi thi, toh support ka level better hona chahiye tha. Call pe joh assistant tha wo zyada help nahi kar paya mujhe. Overall, main confident feel nahi kar rahi thi ki main sahi help le rahi hoon aur ye kaafi disappoint karne wala tha.