Support mein clarity aur explanation ki kami thi
Mujhe lagta hai ki support aur communication mein clarity kaafi missing thi. Jab main training modules ke baare mein pooch raha tha, toh explanations itne clear nahi the ki samajh aajaye kya karna hai. Kuch steps kaafi vague lage, especially jab dialer aur calling tools ka use samjhaya gaya tha. Onboarding process mein jo details dene thi, wo well-structured nahi thi, jiski wajah se mujhe khud se bahut cheezein samajhni padi. Lekin ek cheez achhi lagi ki automatic updates continuous thay, unhone software ko update aur secure banaye rakha. Overall, mujhe laga ki thoda aur detailed onboarding aur telephonic support ki zarurat thi, jisse ki main confident feel kar pata. Support team se jo bhi communication hua, wo thoda lengthy aur unclear tha, jiski wajah se frustration hua. Agar ye areas better hote, toh shayad mera experience behtar hota aur rating zyada deti.