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WFHI review

support mein bohot zyada wait karna pada

1 out of 51 of 5Unverified experienceSupport and communication

support mein bohot zyada wait karna pada

Main support ke liye phone kara toh usmein itni der se wait karwana pada ki mera patience bilkul chali gayi thi. Pehli call par toh mujhe baar baar hold par daala gaya, aur har baar jab kisi ne uthaya, unko apni situation dobara explain karni parti thi, jo bilkul frustrating tha. Lagta nahi ki koi ek dedicated bandi thi jo meri problem ko samajh kar turant solve kar sake. Dusri taraf mujhe yaad nahi ki maine kitni calls ki, par lagta hai support process mein bahut jyada repetition aur waiting tha. Mujhe laga ki ye experience kaafi negative rahaa, aur main kabhi sochti thi ki agar kisi specific issue par support help kar paata toh best hota. Sign-up se lekar software use karne tak sab smooth raha par jab support ki baari aayi, toh expectations bilkul fulfill nahi hui. Mujhe lagta hai agar support response thoda tez hota aur ek hi baar mein meri baat samajh kar solve kar dete, toh main zyada satisfy hoti.

Upasana TrivediJammu and Kashmir, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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