Support mein bohot wait karna pada yaar
Mujhe laga tha ki jab support ke liye phone karungi, toh jaldi help milegi, but aapki team kaafi slow thi respond karne mein. Ek baar toh calls ka wait time itna badh gaya ki mein frustrated ho gayi thi. Bas ek baar jab maine clearly apni problem samjhayi, tab hi samajh aaya ki kya karna hai, baaki toh roz uthke delay hi milta tha. Aapke software ke dialer tool thoda accha kaam karta hai, call clarity aur connection ke mamle mein, lekin jab baat support ki aati hai, toh main disappointed hui. Email replies bhi mujhe lagta hai ki aap log verify nahi karte optimally; zyada generic responses bhejte hain jo mere issue ko solve nahi karte. Overall, main samajhti hoon ki aapki team busy hai, lekin thoda aur proactive hona chahiye tha, training ke dauraan bhi yeh point discuss ho sakta tha ki jab issue aaye, toh kisse kaise contact karna better rahega. I hope aap log communication mein improvement karoge, varna future mein mushkil hoga software ko smoothly operate karna.