Support mein bas ek cheez theek lagi
Maine socha tha ki WFHI ka support regularly responsive hoga, especially jab daily kaam chal raha ho, par actual mein experience thoda disappointing raha. Shuruat mein sign-up aur payment process toh smooth tha aur software bhi theek se install ho gaya tha. Lekin jab maine dialer aur database features ko roz use karna shuru kiya, toh support sath sath nahi milta tha. Kabhi kabhi call uthane mein der hoti thi aur jab baat hoti bhi toh samasya ko turant solve nahi kar paate the. Maine compare kiya tha ki shayad training sessions ke baad support daily use mein jyada proactive hoga, par nahi hua. Ek achhi baat yeh rahi ki software updates automatically hote rahe, jo khud mein ek plus point tha. Overall, main expect kar rahi thi ki jaise pehle onboarding mein sab kuch acha tha, waise daily communication aur assistance mein bhi woh level rahega. Fair enough, thoda frustration hui aur bas itna hi keh sakti hoon ki ek cheez - automatic updates - kaafi achhi lagi, warna baaki routines mein kami thi.