Support mein bas ek baar mila thoda acha balance
Jab main WFHI ke support aur communication ka istemal kar rahi thi, toh sabse zyada dikkat yeh thi ki mujhe kaafi cheezein khud hi samajhni pad rahi thi. Pehle support se baat karne mein response time slow tha, aur mujhe baar baar apni issue dobara samjhana padta tha, jo frustrating tha. Fir bhi, ek baar jab main database aur dialer ke integration mein problem face kar rahi thi, tab support team ne acha detailed walkthrough diya aur kaafi madad ki. Lekin overall, mujhe laga ki khud software aur training manuals par zyada bharosa karna padta hai. Training sessions detailed hain par live support itna accessible nahin hai jitna chahiye. Invoice aur payment process simple tha, yeh main dena chahungi ki yeh part acha tha. Bas communication aur support mein thodi consistency honi chahiye taaki naye users kam struggle kar saken.