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Support mein bahut wait aur repeat hua, par finally call solve hua

1 out of 51 of 5Unverified experienceSupport and communication

Support mein bahut wait aur repeat hua, par finally call solve hua

Maine support ko phone kiya tha because mera dialer kaam nahi kar raha tha, aur mujhe lag raha tha ki mujhe baar baar apni baat repeat karni pad rahi hai. Thoda time bhi laga solution milne mein, jis wajah se frustration badh gaya tha. Lekin support team mujhe patiently sun rahi thi aur finally meri problem ko theek kar diya tha. Training ke dauran bhi kai baar mujhe lagta tha ki explanation clear nahi hai, aur mujhe khud seekhna pada tha kaafi cheezein. Payment process theek tha, invoice time pe mila, jo acha tha. Mujhe laga ki support experience mein waiting time zyada hua par agents ne end mein help kiya. Overall, ye process mere liye challenging raha, probably issi wajah se main utni khush nahi hoon, lekin support ke attempts ko ignore nahi kar sakti.

Leela Gopal BehlUttarakhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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