support mein baar baar wait karna aur dole dolna - such a pain
Toh baat yeh hai ki support test kiya maine, aur yaar main bolu toh kitni baar baar wahi baat repeat karni pad gayi ki mera system mein problem aa rahi hai. Woh telephonic assistance se response aata tha, par kaafi slow, aur mujhe har call mein apni purani baatein dubara kahni padti. Mujhe lagta hai ki thoda organised process hona chahiye jaise ek clear documented track ho ki pehle kya bola gaya aur kya update mile. Dialer thik tha, aur database feature bhi theek tha, par jab system update hota tha toh use samajhne mein thoda confusion hota tha ki naye changes kaise use karna hai. Sign up aur payment waale process ko toh theek samjha, par jab support le raha tha toh time lag raha tha, har baar wait karna aur har agent ko meri story samjhani padti thi. Honestly yeh baat main apne doston ko bataungi ki agar support ka time pass nahi karna hai toh soch samajh ke hi lena chahiye. Main toh personally thak chuki hoon baar baar repeat karne se aur der se resolution milne se.