2 out of 52 of 5Unverified experienceSupport and communication
support mein baar baar wahi baatein repeat karni padti hain
Frankly baat karu toh support ka system thoda slow lagta hai mujhe. Har baar jab main call karta hoon, toh mujhe apna problem clearly explain karna padta hai, lekin kai baar aisa lagta hai jaise samjh nahi paate log. Thoda wait bhi hota hai kabhi kabhi response aane mein, jo frustrating hota hai jab urgent kaam hota hai. Database ya dialer wise software toh chal raha hai generally theek thaak, par jab koi issue aata hai toh woh turant solve nahi hota. Mujhe lagta hai ki automated updates se kuch improvements aaye hain, par support ka wait time aur baar baar repeat karna mujhe pasand nahi aaya. Main acknowledge karta hoon ki sign-up aur payment process simple tha, par asli masla support mein hi dikha mujhe.