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WFHI review

Support mein baar-baar puchhna pada, bas dialer toh theek tha

2 out of 52 of 5Verified purchaseSupport and communication

Support mein baar-baar puchhna pada, bas dialer toh theek tha

Maine expect kiya tha ki support team pehle call ke baad mera issue solve kar degi, par baar-baar mujhe apna problem explain karna pada. Jab main dialer use kar raha tha toh usme koi dikkat nahi thi, wo toh theek se chal raha tha. Lekin jab support call lagayi, toh baar baar hold pe rakhna pada aur har baar alag banda mujhe repeat karwana padta ki mera issue kya hai. Mujhe laga tha onboarding ke dauraan training se better samajh milegi, par wo bhi adhura tha. Support ki baat kare toh automatic updates ke baad mujhe kuch naye features samajhne mein dikkat hui, par support team se clear help mila toh thoda aage badh saka. Overall, jo communication aur waiting ka experience mila vo satisfactory nahi tha, lekin dialer feature ne kuch level tak help ki thi, isliye main puri tarah disappointed nahi hoon.

Sudhir JaiswalAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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