Support mein achha bhi tha aur kaafi chhote issues khud solve karne pade
Main honestly kah sakta hoon ki support system thoda disappointing raha overall. Jab bhi maine issue report kiya, responses theek the lekin zyada effective nahi lagte the. Kayi baar mujhe apne taraf se hi zyada effort karna pada solutions dhundhne mein instead of waiting for clear guidance. Phone pe baat karna thoda warm feel hota tha, par solution tak pahuchne mein patience aur samajh farak tha. Invoicing process theek tha, usme koi dikkat nahi aayi, wo fairly clear tha. Automatic updates ne kabhi kabhi software ko thoda slow kar diya, jis par support ne zyada koi help nahi di. Database feature toh functional tha, but uske bare mein bhi zyada complex queries mujhe khud resolve karni padti thi. Main grant karta hoon ki unka wait times reasonable the aur rejection ya delay zyada nahi tha, lekin overall main expect karta hoon ki support thoda proactive ho, na ki bas reactive. Is wajah se experience mixed raha hai, better response mile toh shayad aur useful hota.