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WFHI review

Support mein acha touch nahi tha, response consistent nahi tha

2 out of 52 of 5Unverified experienceSupport and communication

Support mein acha touch nahi tha, response consistent nahi tha

Support system kaafi disappointing raha mere liye kyunki day-to-day basis par response consistent nahi mila. Pehle toh laga ki support team help karegi jaise training mein bola gaya tha, lekin jab maine extension calls ki tab pata chala ki kai baar unka feedback aur answers late milte hain ya phir follow-up ignore ho jata hai. Although starting mein response theek tha, par jaise din badhte gaye, waise support ki quality kam ho gayi. Calling tools aur dialer mein jab issues aaye, toh timely help nahi mili, jo workflow disturb karta raha. Sign-up aur payment process toh sahi tha, invoice mil gaye, par unke baad bhi jab query thi toh support helpful nahi dikhai diya. Yeh jo missing feel hua wo definitely reliable aur prompt telephonic assistance tha jo mujhe chahiye tha. Mujhe lagta hai ki daily hurdles ke liye aur thoda solid aur proactive support hona chahiye tha, tab shayad experience better hota.

Nandini PandaSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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