4 out of 54 of 5Verified purchaseSupport and communication
Support mein acha aur thoda confusing dono mila
Overall support ka tone aur jo labels thi, they mostly made sense mujhe, but kabhi kabhi thoda confusing ho jata tha jab software ki hindi aur english mix wali terms use karte hain. Kabhi toh mujhe lagta tha ki chat support mein kuch terms over-explain kiye ja rahe hain, but dusri taraf quick replies milte hain. Jo training modules mein labeling hai, usse samajhne mein thodi problem ayi, but once you get used to them, tum chain mehsoos karte ho. Shayad thoda aur plain language use karna chahiye taaki har koi turant samajh sake. Lekin generally communication smooth thi and main ye keh sakti hoon ki support team ka effort acha tha, fir bhi small improvement chahiye is baat mein.