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WFHI review

Support mehsaas hua, thoda theek tha thoda frustrate kara

3 out of 53 of 5Unverified experienceSupport and communication

Support mehsaas hua, thoda theek tha thoda frustrate kara

Pehli baar jab maine support ko call kiya toh thoda ajeeb laga, kyunki response time theek tha par jo baatein bole woh mere liye kuch zyada complex thi. Day-to-day jab software use kar rahi thi, toh kabhi-kabhi dialer ka response slow tha aur call connect mein problem aayi. Database feature achha hai, but kabhi kabhi data sync nahin hota tha, jo thoda tension deta tha kaam ke dauran. Support ke saath jo calls thi, usmein kuch agents helpful the aur kuch itne prompt nahin. Lekin overall, main keh sakti hoon ki revision aur updates ne software ko thoda better banaya hai. Training session theek tha, par permanent solution abhi bhi thoda missing lagta hai. Ye pure experience thoda mixed raha, kabhi acha feel hota tha toh kabhi frustration bhi hua. Fir bhi main hope karti hoon ki next updates se ye problems kam hongi.

Prerna BhattacharyaNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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