Support mehnat zyada chahiye thi
Mujhe support se baat karne me kaafi waqt lag gaya, baar-baar apni problem dobara samjhani padhi. Kabhi kabhi lagta tha jaise ek hi baat baar-baar repeat karna pad raha hai. Waiting time bhi zyada tha, especially jab dialer ya software ke bugs ko samajhne ki koshish kar raha tha. Haan, ek cheez theek thi ki telephonic support staff polite tha, lekin responsiveness thoda slow tha. Jo automatic updates aaye, woh kuch helpful lag rahe the initially, lekin unka effect mujhe thoda confusing laga. Software ke kuch features mujhe samajh nahi aaye support ke bina. Training materials bhi theek thaak the, lekin uske baad jab khud kaam shuru kiya toh kaafi hurdles aaye. Overall, mujhe aisa laga ki support process me kaafi patience chahiye, warna frustration badh sakta hai. Payment aur invoicing process straightforward tha, ye point acha laga. Agar support thoda aur fast hota toh accha hota, warna feel hua ki time zaya ho raha hai.