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WFHI review

Support mehnat mangti thi, but was worth it

4 out of 54 of 5Unverified experienceSupport and communication

Support mehnat mangti thi, but was worth it

Mujhe laga tha ki support jyada fast milega overall, but jo experience hua, usse thoda effort maangti thi. Lekin woh jo telephonic support mila, wo achha tha, log samjhdaar the aur meri chhoti problems ko dhyaan se sun rahe the. Thoda idhar-udhar clarification dena padta tha kabhi kabhi. Mujhe lagta hai thoda aur jyada patience bhi chahiye hota hai training me aur steps ko samajhne me. Dialer features par bhi thoda struggle karna pada start me, but jab samajh aaya tab kaafi suvidha mili. Mujhe kabhi kabhi lagta hai ki updates thoda jyada frequent hote hain, toh adapt karna challenging lagta hai. Par overall, ek baar jab process samajh me aaya toh smooth chal raha tha. Jo pehle expectations rahi, usse match karta tha mostly, bas thoda adjustment time toh lagta hai hamesha. Mujhe lagta hai ki support team ko thoda aur proactive hona chahiye jaise ki mujhe lagta hai main repeat kar rahi hoon, par phir bhi sab fair tha.

Vasudha PuriAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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