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WFHI review

Support mehnat maangti thi par madad guzarna zaroori thi

4 out of 54 of 5Verified purchaseSupport and communication

Support mehnat maangti thi par madad guzarna zaroori thi

Jab main support ko call karti thi tab laga ke kaafi mehnat karni padegi, kyunki ded-line ke baad process thoda complex ho gaya tha. Dialer mein thodi dikkat aayi aur main confident nahi thi ki kaise handle karna hai, par jo telephonic support mila wo friendly tha aur samjhane mein patience dikhaya. Har baar jab queries hoti thi to busy signal bhi awaaz karti thi kabhi, matlab waiting time tha lekin end mein solution mil jata tha. Kabhi kabhi mujhe laga ki instructions thodi aur clear honi chahiye thi, taaki itna samay na lagay. Automatic updates se thoda confusion bhi hua initially, par support ne guide kiya. Sign-up aur payment process medium tha, jyada smooth nahi tha par baar baar call karne par sab fix hua. Agli baar bhi agar problem aayi, to shayad main phir call karungi, bas thoda aur quick response mile to accha hoga. Training ke time pe bhi main thoda nervous thi, lekin jo information di gayi thi wo kaafi faidemand thi. Overall, support thoda demanding hai, par madad milti hai agar patience rakha jaye.

Sharmila LalMizoram, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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