Support? Meh, kinda hit and miss overall
Hey, so I recently tried using the support line and honestly, it was a bit of a mixed bag. Sometimes they were super helpful and quick to answer, especially when I had questions about the dialer and how it links with the database. Other times, it felt like I was just stuck on hold or kept getting vague answers that didn’t really solve my problem. The training helped, but when stuff got technical or I hit a glitch, I definitely had to reach out a lot. It made me wonder if I’ll need to call them again soon or if it’s just something I gotta deal with on my own. Not sure if that's a good thing or bad? It was okay enough that I’d try again but not something I’d rave about. Honestly, the whole vibe felt kinda “Meh” – neither great nor awful, just, you know, average. It works, but definitely not perfect, if that makes sense. I guess if you're used to a little patience and can handle some back-and-forth, it’s fine, but expect to maybe call a few times to get everything smooth.