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WFHI review

Support me zyada self-work karna pada

2 out of 52 of 5Verified customerSupport and communication

Support me zyada self-work karna pada

Main WFHI ke software ke support se kaafi expect kar raha tha par mujhe lagta hai zyada self-work karna pada. Jab main dialer mein koi problem face karta tha, toh support team turant help nahi karti thi, unka response time lambe samay ke liye slow tha. Automatic updates ka feature acha hai, par jab issues aaye toh mujhe khud hi database settings check karni parti thi. Support mein baat karne pe mujhe baar-baar apni problem repeat karni padti thi, aur unka follow-up bhi lagatar nahi tha. Payment aur invoicing process standard tha, ismein koi degree ki complaint nahi hai, haan bas support kaafi limited mila. Overall, mujhe zyada apne aap ko software aur tools ke saath adjust karna pada, jo thoda frustrating tha. Agar support team thodi proactive hoti aur mujhe zyada guide karti toh shayad experience behtar hota, par abhi ke liye ye thoda disappointing tha. Lekin software ke features mein ek consistency hai jo theek hai.

Milind MaheshwariTamil Nadu, IndiaExperience: Published:
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