Support me time lagna thoda predictable tha
Maine support team se contact kiya aur mujhe lagta hai ki jo maine expect kiya tha, wo roughly match karta hai jo mila. Pehle laga ki response zyada fast milega, lekin actual me kuch requests me 24-48 ghante lag gaye. Jo setup ke dauran ek baar ka kaam tha, uska process smooth tha aur ek baar setup hone ke baad ongoing support thoda kam zarurat wali thi. Support ke bawajood, kuch technical queries solve karne me time lagta raha jo thoda disappointing tha. Training sessions aur onboarding documents itne clear nahi the, is wajah se directly support pe zyada rely karna pada. Jo response mila wo satisfactory tha aur telephone support reliable tha par shayad thoda slow. Mujhe yeh samajh me aaya ki support ka workload zyada ho sakta hai, isliye delay hua. Overall, expectation aur reality me thoda time ka fark tha, par patience ke sath kaam ho gaya.