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WFHI review

Support me thodi surprising lagi hai par overall acha hai

4 out of 54 of 5Unverified experienceSupport and communication

Support me thodi surprising lagi hai par overall acha hai

Main soch rahi thi ki support hamesha slow response dega jaise pehle maine use kiya tha, lekin yeh telephonic support thoda better tha. Jab maine software access karna start kiya tab mujhe kuch confusion thi, aur call karne par agent ne dhyaan se meri baat suni. Lekin kabhi kabhi lagta hai ki priority assistance me thoda delay aata hai, shayad workload zyada hone ki wajah se. Dialer tool efficient hai, lekin uske updates automatic hone se kabhi kabhi interface change ho jata hai, jisse mujhe aadat dalne me thoda time lagta hai. Training sessions achhi thi, samay ke hisaab se perfectly structured thi. Database feature bhi kaafi user-friendly laga mujhe, mera workflow manageable ho gaya. Sign-up process smooth tha, invoice bhi timely mila. Mujhe jo sabse zyada surprised kiya woh tha ki support telephonic hone ke bawajood personalized feel deta hai, jo pehle maine nahi dekha tha. Overall main keh sakti hoon ki thoda patience rakhna padega updates ke saath, lekin service kaafi acha hai aur training se bhi kaafi fayda hua hai mere liye.

Dhara Mohit GhoshRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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