support me thodi der thi, baki sab theek tha
Sales se jude mera pehla impression thoda mixed tha. Jab main unke billing software ke baare mein pooch rahi thi, to response time kabhi kabhi thoda slow lagta tha, aisa laga ki sab questions ka jawab turant nahi milega. Support team ne eventually meri queries solve ki, lekin wo jaldi nahi hua. Par haan, unka system aur product features toh achhe lagte hain. Training sessions clear aur detailed the, par pre-purchase mein jo madad chahiye thi, wo poori tareh se nahi mili. Mujhe lagta hai ki agar unhone shuru mein hi thoda tez communication kiya hota, toh shayad maine purchase jaldi finalize kar liya. Sign-up aur invoicing ka process straightforward tha, jo ek positive experience raha. Overall, main kahungi ki unke paas achhi cheezein hain lekin sales aur pre-purchase support mein thoda improvement ki zarurat hai. Wahan thodi patience rakhni hogi agar aap start kar rahe hain, aur unka product samajh rahe hain.