support me thoda time laga shuru karne me, kuch cheezein missing thi
Poora sach kahun to, jab main pehli baar WFHI se contact kiya tha support ke liye, thoda wait jyada laga aur ye kaafi frustrating tha. Mujhe lagta hai unhone apne end se thoda aur response quick karna chahiye tha. Training toh kaafi achhi thi, clear bhi aur details me thi, par live support ke case me wo turn around time better ho sakta tha. Dialer me kuch basic functions ki explanation mujhe initially nahi mili thi jiski wajah se mujhe thoda confuse hona pada. Database integration jo tha, wo direct samajhne me thoda mushkil laga bina technical help ke. Overall feedback dena chahunga ki chhoti chhoti communication gaps the jinse faster onboarding me rukawat aayi. Mujhe lagta hai agar unhone ek dedicated initiation team rakha hota ya ek step-wise guided call ka option, toh main zyada easily start kar pata. Par haan, jitne bhi calls maine kiya, wo log polite the, bas thoda jahaan ka slow flow tha. Ye sab mention karne ka matlab hai ki main support ko thoda aur improve karne ke liye keh raha hoon.