Support me thoda surprise kar gaya, pehle thoda alag tha
Maine pehle kai software ke support use kiye hain, toh pata tha ki kya expect karna chahiye, par WorkFromHomeIndia ka support thoda alag tha. Pehli baat toh yeh ki unke telephonic support ne jawab to jaldi diya, jo accha laga, lekin kabhi kabhi lagta tha ki samajhne me thoda time lagta hai unhe. Matlab, pehle se mujhe lagta tha ki support service bas ek fix solution de degi, par yahan zyadatar calls me samjhane par zyada focus tha. Training aur onboarding me bhi jab confusion hua toh unhone patience dikhaya, jo achha tha. Par jo cheez surprising thi wo ye ki normally maine dekha hai training me zyada details milti hain, lekin yahan mujhe khud se thoda explore karna padta tha. Automatic updates jo software me the woh sahi se chal rahe the, isse kaafi kolay tha kaam karna, database feature bhi kaafi useful laga. Sign-up aur payment process smooth tha, par support ka yeh conversational andaaz thoda naya tha mere liye. Overall, mila-jula experience tha jo mujhe aur thoda learn karne ke liye inspire karta hai.