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WFHI review

Support me thoda sa surprised tha, kyunki mujhe khud bhi kaafi karna pada

4 out of 54 of 5Unverified experienceSupport and communication

Support me thoda sa surprised tha, kyunki mujhe khud bhi kaafi karna pada

Mujhe laga tha ki support kaafi zyada actively har ek step me help karega, lekin mujhe thoda sa khud bhi kaafi cheezein figure out karni padi. Dialer aur database ka feature setup karte waqt mujhe kisi ne to call karke samjhaya, par wo jitna expect kar raha tha, utna straightforward nahi mila mujhe. Support ki calls ek do baar thodi delayed aayi thi, par jo solutions diye they, vo sahi aur useful the. Automatic updates toh achchi tarah se chalte hain without interruptions, usme mujhe koi dikkat nahi lagi. Main payment aur invoice process bhi thoda complicated laga at first, lekin thoda try karne ke baad samajh mein aa gaya. Mujhe sabse jyada surprise ye hua ki initial training mein kuch cheezein thin jo mujhe khud se explore karni padi, matlab main expect nahi kar raha tha ki mujhe itni self-work karni padegi. Lekin phir socha ki agar main is software ke saath comfortable ho jaaun toh future me workflow aasan hoga. Soch raha hoon ki agle baar jab use karunga toh shayad thoda jaldi samajh paunga. Overall, support tha useful magar thodi alag approach expect karni chahiye thi.

Tanmay MukherjeeNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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