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WFHI review

Support me thoda helpful laga ek jagah

3 out of 53 of 5Verified customerSupport and communication

Support me thoda helpful laga ek jagah

Woh din jab software se connect hone mein problem aayi thi, support team ne turant response diya tha, yeh baat mujhe acchi lagi. Par dusri taraf, jab dialer tool ke feature samajhne ki koshish kar raha tha onboarding mein, toh usmein thoda delay hua. Main bola support ko, unhone follow-up kiya par poora solution turant nahi mila. Database integration mein bhi kuch updates ke changes smoothly implement nahi huye jaise expect kar raha tha. Onboarding flow fine tha overall, easy to sign up and payment ka process bhi clear tha. Phone support me kabhi kabhi lagta tha ki communication zyada effective nahi ho raha tha, matlab samay par milne wala answer incomplete lagta tha. Lekin jo log se baat karta raha, woh polite tha. Price invoices timely mile par usmein thoda confusion hua tha due to system updates. Dialer ki baat karu toh cooldown period thoda longer lagta tha jiski wajah se kabhi kabhi calls thoda late connect hote. Training materials theek thi, par unme advanced features pe clarity kam thi jisse kaam thoda tough hua. Khair overall main mixed experience feel karta hoon, kuch cheezein achhi thi toh kuch expectations utni puri nahi huyi, support ka response time thoda better ho sakta tha. Toh, kuch jagah se toh help mil rahi thi lekin continuity aur smoothness thodi missing thi poore week ke use ke dauran.

Bimal GroverChhattisgarh, IndiaExperience: Published:
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