Support me thoda aur samajh paata toh kaafi better hota
Main yeh batana chahti hoon ki mujhe support mein bahut problem face karni padi. Jab bhi main help maangti thi, mujhe clear instructions nahi milti thi aur jo response milta tha, wo lagataar confuse karne wala tha. Jab tak main apne aap try karti hoon, thoda kaam ho jaata hai, par jab complex issue aata hai toh support team ka communication kaafi weak lagta hai. Mujhe lagta hai ki agar support staff thoda aur patiently aur samajhdari se baat karte toh main phir se help maangne ke liye tayar hoti. Abhi toh main soch rahi hoon ki agle baar zaroorat padegi par wo bhi thoda dar se, kyunki pata nahi kitni der tak samajhane ki koshish karenge. Onboarding aur software kaafi achha laga, par jab baat support ki aati hai toh waha pe definitely kami mehsoos hui, jo mera experience frustrate kar gaya.