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WFHI review

support me thoda aur regular communication chahiye tha

3 out of 53 of 5Verified customerSupport and communication

support me thoda aur regular communication chahiye tha

Maine WFHI ke support aur communication ko use kiya setup ke dauran aur thoda baad me bhi. Jo bhi initial setup tha, usme support helpful thi, par mostly ek baar ke liye hi, jaise ek baar dialer configure karwana ya database setup karwana. Lekin baad me jab continuous help ki zarurat thi, toh thoda limited mila. Support team ne phone pe response diya, lekin regular updates ya consistent communication ki kami mehsoos hui. Mujhe laga tha ki ongoing support thoda zyada proactive hoga, especially jab new automatic updates aaye. Jo bhi training sessions the unke baad jab maine software use karte waqt kuch clarifications mangi, woh availed thi but kabhi kabhi lagta tha ki woh follow-up ke liye zyada present nahi rahe. Mostly to setup ek baar karna padta hai, fir aapko apne aap handle karna hota hai. Agar ongoing communication ka system aur strong hota toh aur bhi acha lagta. Overall acchi thi help, par thoda aur regular support better experience deta.

Gauri SarafHaryana, IndiaExperience: Published:
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