Support me theek thaak tha, but process thoda confusing tha
Mujhe lagta hai ki support jo mila woh meetha aur kadwa dono tha. Pehle to sab kuch ordered lag raha tha, training se start kar ke database aur dialer tak smoothly le jane ka koshish ki gayi thi, par jab bhi main telephonic support pe gaya, steps ko samjhana thoda idhar-udhar ho gaya. Kuch bar mujhe lagen laga ke support wale sequence me thoda gadbad kar rahe hain, jaise ki pehle payment related baat karni thi, par woh dialer issues pe zyada focus kar diye. Payment aur invoicing ka system theek tha, wo maine easily samajh liya, aur automatic updates bhi timely aaye, jo achhi baat thi. Lekin jab support line pe baat kar raha tha, toh kuch information confusing thi kyunki woh step-by-step nahi thi, aur mera time bhi zaya hua. Mujhe lagta hai agar steps ko ek sensible order me rakhte toh help zyada effective hoti. Overall, good points the par process thoda better ho sakta tha.