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WFHI review

Support me theek tha

2 out of 52 of 5Unverified experienceSupport and communication

Support me theek tha

Support se jyada main khud se solution dhundhne ko majboor raha. Jab questions aaye, toh response thoda late milta tha aur details itni clear nahi hoti thi. Software ka dialer feature chal raha tha, par kabhi kabhi database sync karne mein dikkat hoti thi, jisse kaam slow ho jata tha. Training session thi, par unmein sab explain nahi kiya gaya, toh main apne aap samajhne ko chahta tha. Payment aur invoice process theek tha; zyada confusion nahi thi wahaan. Lekin jab main support se baat kar raha tha, toh kabhi kabhi lagta tha ki meri baat samajh nahi pa rahe. Overall, software apna kaam kar raha hai, bas communication aur clarity mein thoda improvement chahiye. Agar ye cheezein better hongi, toh main zyada acha experience kar sakta tha.

Manjeet SatheJammu and Kashmir, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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